FreeStyle Libre 2 is now subsidised for ALL Australians living with type 1 diabetes

How to access the NDSS subsidy

There are two major categories of subsidy, fully subsidised and co-payment. Use this information to find out which category you may be eligible for.

DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE

To be eligible for access to NDSS subsidy under this eligibility group, a child or young person must meet the criteria in one of the following categories:

Category A – for children 10 years or younger

Children 10 years of age and younger with type 1 diabetes will be eligible for NDSS subsidy if they meet ALL of the following criteria:

  • the child is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the family/carer has the commitment to actively participate in a diabetes management plan that incorporates FreeStyle Libre/CGM.

NOTE: A child who has been accessing FreeStyle Libre/CGM products through the initiative will continue to have subsidised access after they turn 11. They will not need to be re-assessed under Category B.

Category B – for children and young people aged 11 to less than 21 years

Children and young people with type 1 diabetes aged from 11 years to less than 21 years will be eligible for NDSS subsidy if they meet ALL of the following criteria:

  • the person is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the person or family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the person or family/carer has the commitment to actively participate in a diabetes management plan which incorporates FreeStyle Libre/CGM.

AND they meet ONE OR MORE of the following criteria:

  • frequent significant hypoglycaemia—more than one episode a year of significant hypoglycaemia requiring external, third-party assistance; and/or
  • impaired awareness of hypoglycaemia; and/or
  • inability to recognise, or communicate about, symptoms of hypoglycaemia; and/or
  • significant fear of hypoglycaemia for the child/young person or a family member/carer, which is seriously affecting the health and wellbeing of the child or young person or contributing to hyperglycaemia as a reaction to this fear.

Find the Eligibility Assessment Form for Continuous and Flash Glucose Monitoring Access Form  here.

DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE


What if I am already subsidised on another CGM device and wish to upgrade to FreeStyle Libre 2?:

If you wish to upgrade to FreeStyle Libre 2, your authorised healthcare professional will need submit a switch form on your behalf.

CGM Swtich Form
DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE

People with type 1 diabetes aged 21 years and older who have valid concessional status

To be eligible for access to NDSS subsidy under this eligibility group, the person must have type 1 diabetes, aged 21 years or older and meet ALL of the following criteria:

  • the person is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the person or family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the person or family/carer has the commitment to actively participate in a diabetes management plan which incorporates FreeStyle Libre/CGM.

In addition, the person must have valid concession status. 

Concessional Status

The required concessional status for this eligibility group is consistent with existing NDSS concessional arrangements but excludes the Safety Net Concession Card (SNCC) and the Safety Net Entitlement Card (SNEC) categories. People with the following valid concessional types will be eligible for the initiative (if they also meet the other eligibility criteria):

  • Commonwealth Seniors Health Card (as issued by DHS* or DVA**)
  • Commonwealth Pensioner Concession Card (as issued by DHS or DVA)
  • Commonwealth Health Care Card (as issued by DHS or DVA)
  • DVA Gold Card
  • DVA White Card
  • Identifies as Aboriginal and/or Torres Strait Islander person

Find the Eligibility Assessment Form for type 1, age 21 years and older with valid concessional status here.

*DHS Department of Human Services, now known as Services Australia

**DVA Department of Veterans’ Affairs

DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE


What if I am already subsidised on another CGM device and wish to upgrade to FreeStyle Libre 2?:

If you wish to upgrade to FreeStyle Libre 2, your authorised healthcare professional will need submit a switch form on your behalf.

CGM Swtich Form
DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE

To be eligible for access to NDSS subsidy under this eligibility group, the person must meet ALL of the following criteria:

  • the person is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the person or family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the person or family/carer has the commitment to actively participate in a diabetes management plan which incorporates FreeStyle Libre/CGM.

In addition, the person must meet the criteria in one of the following categories:

Catergory A - Pre-pregnancy

The person with type 1 diabetes is considered as actively planning pregnancy and should be having regular engagement with pre-conception care services such as an endocrinologist, diabetologist and/or specialist physician, ideally at least every 6-8 weeks and more frequently if there is sub-optimal glycaemic control. An authorised health professional may certify eligibility for an initial 6-month period on the basis of the person seeking active pre-pregnancy care and committing to regular engagement with the pre-conception care service provider.

If at the end of the initial 6-month period the pre-conception care is continuing, an authorised health professional may certify eligibility for a further 6-month period. A maximum of two, 6-month access periods (up to a maximum period of 12 months) may be authorised.

After an initial 12 months eligibility—supporting documentation is required for an extension of access. 

There may be exceptional circumstances for an extension of this timeframe that will be considered on a case-by-case basis, noting these will be:

  • considered by an appropriately constituted expert panel established by Diabetes Australia that will provide a recommendation to the Department of Health; and
  • the Department of Health will be the deciding body for all of these cases.

Any extension to the pre-pregnancy period will be considered on a case-by-case basis and require documented evidence of exceptional circumstances—such as that the person has been referred to fertility services for assessment. Your application for an extension of access to FreeStyle Libre/CGM products after the initial 12 months requires supporting documentation (on letterhead):

  • from both your diabetes health professional (authorised to certify FreeStyle Libre/CGM applications) and your fertility specialist, obstetrician / gynaecologist, confirming that you are continuing to plan pregnancy;
  • with your first name, last name and date of birth;
  • with the date you were referred to or first attended fertility specialist services;
  • including confirmation of your ongoing fertility assessment or management.

Your applications for an extension of access to FreeStyle Libre/CGM products for a further six-month period, are considered on a case-by-case basis. At the end of this six-month period, further six-month extensions may be granted subject to the same documentation being provided.

To learn more about submitting an application for an extension to access to FreeStyle Libre/CGM products, please contact the NDSS Helpline on 1300 136 588.

Category B – Pregnant/Post-Pregnancy

The person with type 1 diabetes has a confirmed pregnancy and is regularly engaging with a health professional such as an endocrinologist, diabetologist and/or specialist physician. An authorised health professional may certify eligibility that will continue until 3 months after the expected date of birth of the baby.

Find the Eligibility Assessment Form for type 1 diabetes; pregnancy planning, pregnancy or immediately post pregnancy here.

DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE


What if I am already subsidised on another CGM device and wish to upgrade to FreeStyle Libre 2?:

If you wish to upgrade to FreeStyle Libre 2, your authorised healthcare professional will need submit a switch form on your behalf.

CGM Swtich Form
DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE

To be eligible for NDSS under this eligibility group, the child or young person must have been diagnosed with one of the conditions listed in this table and meet the criteria in one of the following categories:

Category A – for children 10 years or younger

Children 10 years of age and younger who have been diagnosed with one of the conditions listed in this table will be eligible for NDSS subsidy if they meet ALL of the following criteria:

  • the child is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the family/carer has the commitment to actively participate in a diabetes management plan that incorporates FreeStyle Libre/CGM.

NOTE: A child who has been accessing FreeStyle Libre/CGM products through the initiative will continue to have subsidised access after they turn 11. They will not need to be re-assessed under Category B.

Category B – for children and young people aged 11 to less than 21 years

Children and young people who have been diagnosed with one of the conditions listed in this table will be eligible for NDSS subsidy if they meet ALL of the following criteria:

  • the person is expected to benefit clinically from the use of FreeStyle Libre/CGM; and
  • the person or family/carer has the willingness and capability to use FreeStyle Libre/CGM; and
  • the person or family/carer has the commitment to actively participate in a diabetes management plan which incorporates FreeStyle Libre/CGM.

AND they meet ONE OR MORE of the following criteria:

  • frequent significant hypoglycaemia—more than one episode a year of significant hypoglycaemia requiring external, third-party assistance; and/or
  • impaired awareness of hypoglycaemia; and/or
  • inability to recognise, or communicate about, symptoms of hypoglycaemia; and/or
  • significant fear of hypoglycaemia for the child/young person or a family member/carer, which is seriously affecting the health and wellbeing of the child or young person or contributing to hyperglycaemia as a reaction to this fear.

Find the Eligibility Assessment Form for ‘other’ eligible conditions; age under 21 years here.

DOWNLOAD THE ELIGIBILITY ASSESSMENT FORM HERE


What if I am already subsidised on another CGM device and wish to upgrade to FreeStyle Libre 2?:

If you wish to upgrade to FreeStyle Libre 2, your authorised healthcare professional will need submit a switch form on your behalf.

CGM Swtich Form

Expanded type 1 Subsidy Available From 1 July 2022

Co-Payment subsidy

The co-payment subsidy is available to those who are not eligible for a full NDSS subsidy. Once you receive subsidised access, each FreeStyle Libre 2 sensor will cost you $15 per box. We recommend ordering at least 2 boxes of sensors at a time to give you a month’s supply.

Streamline Pathway Form

Please note - submissions for streamlined access have now closed. Successful applicants will be notified by the NDSS by 8 August 2022

How do I apply for the subsidy if I missed the streamlined access pathway?:

You will need to see your authorised healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form on your behalf.

Continuous and Flash Glucose Monitoring Access Form.pdf

To be eligible for the streamlined pathway, you must have accessed FreeStyle Libre products directly from FreeStyle Libre between 1 January 2022 and 1 June 2022. This includes purchasing directly from FreeStyleLibre.com.au or receiving a sensor from a healthcare professional or FreeStyle Libre representative during your training.

How to register for streamlined access:

  • Go to ndss.com.au/cgm-expansion-form/
  • Validate your NDSS registration details using your last name and NDSS number
  • Complete the online form to confirm your contact details and that you are using FreeStyle Libre products. Please note that you do not need to fill out the CGM Vendor Customer ID field.
  • Consent to the information you have provided being validated with FreeStyle Libre and this validation being shared with the NDSS.

What happens next:

The information you provide will be used to validate your eligibility for the streamlined pathway. If the validation is successful, the NDSS will approve your access to subsidised FreeStyle Libre 2 sensors. The NDSS will notify you of this outcome.

Key dates for the streamlined pathway:

This pathway will be open on 1 July 2022 (i.e., the online form will be available from 1 July), with access to subsidised CGM or Flash GM products possible from mid-July 2022.

  • If you submit the NDSS ‘streamlined pathway’ form between 1 July 2022 and 4 July 2022, and it is successfully validated, your access to subsidised FreeStyle Libre 2 sensors will commence on 11 July 2022.
  • If you submit the NDSS ‘streamlined pathway form between 5 July 2022 and 31 July 2022, and it is successfully validated, your access to subsidised FreeStyle Libre 2 will commence on 8 August 2022.

What if you are not eligible for the streamlined pathway?:

If your information cannot be validated, you will need to see your authorised healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form on your behalf.

Continuous and Flash Glucose Monitoring Access Form.pdf

What if you wish to upgrade to FreeStyle Libre 2 from another CGM device?:

You will need to see your authorised healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form on your behalf.

Continuous and Flash Glucose Monitoring Access Form.pdf

How much is the co-payment for FreeStyle Libre sensors?:

The co-payment is $15 per single box of the FreeStyle Libre 2 sensor, equaling $30 for two boxes of FreeStyle Libre 2 sensors for up to 28 days of wear.

Streamline Pathway Form
Continuous and Flash Glucose Monitoring Access Form

How to access the co-pay subsidy

To access the co-pay subsidy, you will need to see your authorised healthcare professional and they will need to complete the following form:

Continuous and Flash Glucose Monitoring Access Form.pdf

What if you wish to upgrade to FreeStyle Libre 2 from another CGM device?:

You will need to see your authorised healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form on your behalf.

Continuous and Flash Glucose Monitoring Access Form.pdf

How much is the co-payment for FreeStyle Libre sensors?:

The co-payment is $15 per single box of the FreeStyle Libre 2 sensor, equaling $30 for two boxes of FreeStyle Libre 2 sensors for up to 28 days of wear.

Customer Care

If you are still unsure what subsidy you may be eligible for, our customer care team is available to help.

You can call us Mon - Fri between 8am and 6pm AEST (excluding Public Holidays)

 

1800 801 478

The knowledge to manage your glucose, more confidently.

 

FreeStyle Libre 2 is the easy-to-use 14-day sensor based glucose monitoring system that lets you easily know where your glucose levels are and where they are going, with ZERO finger pricks^.

 

From 1 July 2022, access to FreeStyle Libre 2 has been subsidised for all Australians living with type 1 diabetes. The information on this page will help you assess your eligibility for the subsidy, how to access it and what to expect from the application process. We also answer your frequently asked questions.

NDSS Subsidy Application Process:

01

An authorised healthcare professional will assess your eligibility, complete and submit the NDSS form for NDSS approval.

Handy tip: During the Coronavirus (COVID-19) pandemic, the NDSS has announced people living with diabetes no longer need to sign the eligibility forms required to access Freestyle Libre under the NDSS subsidy. Authorised healthcare professionals are now able to complete the form for you, without the need for you to co-sign.

02

Once the NDSS confirms your eligibility, you will be directly informed by the NDSS.

Handy tip: If your healthcare professional has submitted your NDSS form and you have not received contact from the NDSS about your eligibility, please contact the NDSS on 1800 637 700 to check the status of your application.

03

Once the NDSS confirms your eligibility, you will need a device to scan your sensor.

Once approved as an eligible registrant, you will be given instructions on how to access a dedicated website in order to:

  • Download the free of charge FreeStyle LibreLink app onto your smartphone to scan your sensor and/or;
  • Order a FreeStyle Libre 2 reader* to scan your sensor
  • Access support and instructions on how to get started with FreeStyle Libre 2

*eligible NDSS registrants only

04

Once the NDSS confirms your eligibility, you will be directly informed by the NDSS.

Handy tip: If your healthcare professional has submitted your NDSS form and you have not received contact from the NDSS about your eligibility, please contact the NDSS on 1800 637 700 to check the status of your application.

Frequently Asked Questions

I qualify for the streamlined pathway but have an appointment booked with my healthcare professional as well to sign my form, which option should I go for?

You may choose either option to apply for subsidised FreeStyle Libre 2. If uncertain, we suggest contacting your healthcare professional to discuss.

I have missed the cut-off dates for the streamlined pathway, what do I need to do to get subsidised co-payment access to FreeStyle Libre 2?

You will need to see an authorised diabetes healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form.

What happens if I do not qualify for the streamlined pathway or my information is not successfully validated?

You will need to see an authorised diabetes healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form.

I am over 21, have type 1 diabetes and have never used FreeStyle Libre 2 before but want to start using subsidised FreeStyle Libre 2

You will need to first check the type of subsidy access you qualify for on SubsidyChecker.com.au and will need to see an authorised healthcare professional to complete a Continuous and Flash Glucose Monitoring Access Form.

I am over 21, have type 1 diabetes and have previously used another CGM device within the date range specified by the NDSS for the streamlined pathway (1 January 2022 – 1 June 2022) BUT want to start using subsidised FreeStyle Libre 2

You will need to see an authorised diabetes healthcare professional and they will need to complete a Continuous and Flash Glucose Monitoring Access Form.

How much would I need to pay for FreeStyle Libre 2 sensors under co-payment?

The co-payment per box of the FreeStyle Libre 2 sensor for up to 14 days of wear, is $15 or $30 for two boxes.

Why are the manufacturers sensor co-payment prices different on the NDSS subsidy?

The co-payment you will pay is the equivalent of $32.50 per one months supply. The NDSS subsidy will be applied to the equivalent of one months supply based on the manufacturer’s recommended sensor lifespan. The co-payment amount will also be influenced by how many sensors the manufacturer requires you to purchase at a time when you order. FreeStyle Libre 2 sensors can be worn up to 14 days.

How many FreeStyle Libre 2 sensors over a year can I access under the NDSS subsidy scheme?

Please note, product limits apply. If you use more sensors than recommended by the manufacturer per month, then it may cost you more than the co-payment equivalent to $32.50 per one month’s supply. If you exceed your annual product supply limit, you will be unable to order additional subsidised products through the NDSS.

I have type 1 diabetes, but I don’t think I fall into any of the NDSS subsidy categories?

All people with type 1 diabetes are eligible to participate in the CGM Initiative. If you need assistance in applying for access to subsidised FreeStyle Libre 2, please contact Customer Care on 1800 801 478. You can call us Monday – Friday, between 8 am and 6 pm AEST (excluding public holidays).

I am currently accessing fully subsidised FreeStyle Libre 2 through the NDSS, what do I need to do?

If you are currently accessing fully subsidised FreeStyle Libre 2 an existing category you will continue to be able to access the full subsidy through the NDSS for as long as you meet the eligibility criteria for that existing category. No action is required. If applicable, you will need to maintain valid concessional status. More information is provided in the FAQs regarding updating your concessional status.

I’m currently accessing another subsidised CGM through the NDSS but wish to upgrade to FreeStyle Libre 2, how do I do this?

If you wish to upgrade to FreeStyle Libre 2, your authorised healthcare professional will need submit a switch form on your behalf.

I would like to use the FreeStyle Libre 2 reader with my FreeStyle Libre 2 sensor. Is there a co-payment and how do I get one?

We recommend using the FreeStyle Libre 2 sensor with the FreeStyle LibreLink app (free to download) - it enables the option of sharing glucose data and alarms in real-time with designated family and friends via the LibreLinkUp app. Users can also experience the ease of sharing of glucose reports and data with healthcare professionals via LibreView.

To check your phone compatibility and download the free of charge FreeStyle LibreLink app please visit: www.freestylelibre.com.au/freestyle-librelink-app

If you are unable to use the FreeStyle LibreLink app, eligible users can request a complimentary FreeStyle Libre 2 reader at www.scanmysensor.com.au and follow the instructions on the page.

I currently have an active subscription account with you. Will I be able to access the subsidised sensors through my ongoing subscription?

The subsidised access to FreeStyle Libre 2 sensors is administered by the NDSS. To check eligibility and information on how to access the NDSS subsidy, visit www.SubsidyChecker.com.au

You will need to cancel your active subscription by logging into your account on www.FreeStyleLibre.com.au once you received access to subsidised FreeStyle Libre 2 sensors which are only available via NDSS access points/pharmacies.

How do I know if I have been approved for the NDSS subsidy after completing the streamlined pathway form?

Once you complete the streamlined pathway form, you will receive a notification in the coming days from the NDSS confirming that your information has been validated with subsidy commencement.

I have Type 2 diabetes and am on insulin. Do I qualify for the newly expanded NDSS subsidy?

The expanded subsidy is for people living with type 1 diabetes. We are committed to continuing to work with the Government to bring the subsidy to all insulin-requiring people with diabetes.

What does concessional mean? What cards are eligible?

People with the following valid concessional types will be eligible for the initiative (if they also meet the other eligibility criteria):

  • Commonwealth Seniors Health Card (as issued by DHS* or DVA**)
  • Commonwealth Pensioner Concession Card (as issued by DHS or DVA)
  • Commonwealth Health Care Card (as issued by DHS or DVA)
  • DVA Gold Card
  • DVA White Card
  • Identifies as Aboriginal and/or Torres Strait Islander person

*DHS Department of Human Services, now known as Services Australia

**DVA Department of Veterans’ Affairs

Please refer to the NDSS website for full details on eligible concessional cards/eligibility criteria.

Will my NDSS access point stock FreeStyle Libre 2 sensors or will they need to be ordered in?

Once approval is granted from the NDSS, we suggest you get in touch with your preferred NDSS access point / pharmacy as soon as possible to discuss supply arrangements. If the NDSS access point / pharmacy does not have FreeStyle Libre 2 sensors in stock they will be able to order it, and have it delivered. Please consult with your local access point / pharmacy for more information.

Now that I am on FreeStyle Libre 2, can I still order test strips through the NDSS?

After receiving NDSS approval for FreeStyle Libre 2, current access to blood glucose test strips will remain unchanged. If you are using the FreeStyle Libre 2 reader to scan your sensor, you can also use FreeStyle Optium Blood Glucose Test Strips to measure your blood glucose and FreeStyle Optium Blood ß-Ketone Test Strips to measure your blood ketones using the reader.

Which ‘authorised healthcare professional’ can sign and submit my eligibility form?

The NDSS lists Endocrinologists/Diabetologists, Credentialled Diabetes Educators, or physicians or nurse practitioners who specialise in diabetes as authorised healthcare professionals.

Handy tip: Call your personal authorised healthcare professional to discuss and complete your eligibility forms.  If you are looking for a Credentialled Diabetes Educator, visit www.adea.com.au.

FreeStyle Libre 2
Next Generation CGM

Zero finger pricks^

The new optional glucose alarms can be easily set individually according to your needs.

Clinically proven to lower your HbA1c#

Excellent accuracy overall and even in the low glucose range, when it matters the most.

Easy To Use

The sensor is easily attached to the back of the upper arm. It can be worn for up to 14 days.

Discreet and convenient

Check your glucose on your phone and share results anytime, anywhere with a simple 1-second scan, even through clothing.

Excellent AccuracyΩ

Excellent accuracy overall and even in the low glucose range, when it matters the most.

Optional glucose alarms

With glucose alarms, rest assured you’ll know when your glucose is  too high or too low

Sign up to our newsletter for up to date subsidy news

Helpful Resources

Video Guides

Learning all about the FreeStyle Libre 2 system.

Upgrading to FreeStyle Libre 2 from another subsidised device

Your authorised healthcare professional can submit the following switch form on your behalf to the NDSS.

Digital Health Tools

The FreeStyle LibreLink AppØ is the best option to manage and share your glucose data with your loved ones and healthcare team.

Committed to greater access

We’re grateful to the wider diabetes community for their continued support. We remain committed to working with the Federal Government towards greater access of FreeStyle Libre 2 in Australia for all insulin-using people living with diabetes.

*Data based on the number of users worldwide for FreeStyle Libre family of personal CGMs compared to the number of users for other leading personal CGM brands and based on CGM sales dollars compared to other leading personal CGM brands

^ Finger pricks are required if your glucose readings and alarms do not match symptoms or expectations. 

#Mark Evans et al, Reductions in HbA1c with Flash Glucose Monitoring Are Sustained for up to 24 Months: A Meta-Analysis of 75 Real-World Observational Studies. Diabetes Ther 2022 Mar; 2-11

Ω Alva et al. Accuracy of a 14-Day Factory-Calibrated Continuous Glucose Monitoring System With Advanced Algorithm in Pediatric and Adult Population With Diabetes. Journal of Diabetes Science and Technology 1–8 DOI: 10.1177/1932296820958754

Ø FreeStyle LibreLink is a mobile application. Use of FreeStyle LibreLink requires registration with LibreView, a service provided by Abbott and Newyu, Inc. Data charges may apply when downloading the FreeStyle LibreLink or LibreLinkUp apps. FreeStyle Libre readers and sensors are provided by Abbott.

The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check our compatibility guide for more information about device compatibility before using the app. The FreeStyle LibreLink app and the FreeStyle Libre reader have similar but not identical features.

♣ LibreView is developed and distributed by Newyu, Inc.

Transfer of glucose data between applications depends on mobile connectivity.