Toggle Nav
Search
Cart
Menu
  • Products

    • CGM Sensors and Apps

      Connected Care

      FSL3 Sensor

      Pair the NEW
      FreeStyle Libre 3 Plus sensor
      with the mylife Loop system

      FSL3 Sensor
      QR code

      Available Now

  • Subscription

    • Subscription Gifting

  • Subsidy and Access

    • Subsidy and Access

      NDSS Subsidy

      DVA Access

      All Access Options

  • Discover

    • All about FreeStyle Libre 2 Plus

      What is FreeStyle Libre 2 Plus

      Getting Started with FreeStyle Libre 2 Plus

      The difference between blood glucose & sensor glucose

      Product Info and Manuals

      Video Guides

      Quality Matters

      Apps and Connected Care

      FreeStyle LibreLink

      LibreLinkUp

      LibreView

      Partnerships

      NovoPen® 6 Smart Insulin Pen

      Omnipod® 5 Automated Insulin Delivery System (AID)

  • Product Support
  • Libre 3 Plus

    • Pair Libre 3 Plus with the mylife Loop system

      Libre 3 Plus Mobile Compatibility

  • $15 Trial
  • Libre Moments
  • Important Safety Information
Account

Contact Us

Contact Us

Please note: For orders placed between 18th December 2025 and the 7th of January 2026, deliveries may be delayed by 4-6 business days. We encourage you to place orders well in advance of the holiday period. 

Please note that our Customer Care Centre will be closed on Christmas and NY public holidays.

Need help with your sensor?

If your sensor has fallen off or you've received a sensor error message, submit a sensor support request.

We're here to help

You can contact FreeStyle Customer Care by selecting an option below.

Connect with us.

We can be reached via email.

Email adc-cs.au@abbott.com 

Call us.

Opening hours: 8am-7pm AEST Mon-Fri
(closed on Public Holidays)

Phone 1800 801 478

Customer Care

Talk to our friendly customer service team if you need any help.
Opening hours: 8am - 7pm AEDT Mon - Fri (Closed on public holidays).

1800 801 478

Learn More

Watch our videos to find out more, or browse the FAQs

Learn More
Contact Us Form
Complete this form to send us your enquiry.