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  • Mobile Compatibility Guides

Mobile Compatibility Guides

Check these guides to ensure your phone is compatible with your Libre sensor

The new Libre app12 is now available for Libre 3 Plus and Libre 2 Plus sensor users!

The Libre app12 combines the features you know and trust with breakthrough innovations designed around your needs. The FreeStyle Libre 3 Plus standalone (no AID required) sensor requires the Libre app12; it is not compatible with FreeStyle LibreLink12. Before upgrading to the Libre 3 Plus standalone sensor or downloading the Libre app,12 please check that your smartphone is compatible.

If your smartphone is not compatible with Libre app,12 or if you are scanning the Novopen® 6, please use FreeStyle LibreLink12 with the Libre 2 Plus sensor for standalone sensor use.

 

 

Mobile compatibility guide for Libre 2 and Libre 2 Plus users using FreeStyle LibreLink12

If your smartphone is not compatible with the new Libre app,12 or if you are scanning the Novopen® 6, please continue to use FreeStyle LibreLink.12 Scan this QR code with your smartphone, or simply click the link for FreeStyle LibreLink12 compatibility guide.

 Mobile compatibility guide for using Libre 3 Plus sensors as part of the myLoop system

Scan this QR code with your smartphone, or click the link for the Libre 3 Plus with myLoop system compatibility guide. 

Libre 2 Plus Apps and Connected Care

Libre app12

Get the full picture

Get real-time glucose readings sent directly to your smartphone, and discover deep insights into your glucose data.

LibreLinkUp21

Share with loved ones

Allow up to 20 family and friends to get your glucose readings in real time. Perfect for parents and caregivers.

 

LibreView24

Share with your healthcare team

Securely connect with your healthcare team so they can view your glucose data and tailor your treatment plan.

Frequently Asked Questions

  • Why do I need to check the mobile compatibility guide before I update my phone's operating system (OS)?

    Compatibility guide lists mobile devices and Operating Systems (OS) which have been tested and are compatible with FreeStyle LibreLink app. We recommend checking this guide before installing a new OS version on your devices or before using the app with a new phone. Use of an unsupported mobile device or OS version may affect App security and functionality. Use of the FreeStyle LibreLink App on an unsupported mobile device or OS version may not be without risks. When manufacturers discontinue support for older devices and operating systems, they are removed from our compatibility guide.

  • How often is the compatibility guide updated?

    We are committed to ensuring our users have the latest, most stable experience. Popular devices and operating systems (OS) are regularly tested to evaluate NFC scan performance, Bluetooth connectivity and app compatibility with sensors. We aim to test and approve new OS versions as quickly as possible, and we strongly encourage users to check the compatibility list before initiating any major system updates. The testing process may take a bit of time in some cases as newer software versions and operating systems inundate the market with increasing frequency. When manufacturers discontinue support for older devices and operating systems, they are removed from our compatibility guide.

The mylife CamAPS FX App is used to manage glucose levels in people with type 1 diabetes (including type 1 diabetes pregnancy), aged 1 year and older, using a hybrid closed-loop approach. Approved for people with type 1 diabetes aged two years and over when used in combination with FreeStyle Libre 3 Plus.

mylife and YpsoPump are registered trademarks of Ypsomed AG in several countries. CamAPS is a registered trademark of CamDiab Ltd.

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