Mobile Compatibility Guides

Frequently Asked Questions

• Why do I need to check the mobile compatibility guide before I update my phone's operating system (OS)?

  Compatibility guide lists mobile devices and Operating Systems (OS) which have been tested and are compatible with FreeStyle LibreLink app. We recommend checking this guide before installing a new OS version on your devices or before using the app with a new phone. Use of an unsupported mobile device or OS version may affect App security and functionality. Use of the FreeStyle LibreLink App on an unsupported mobile device or OS version may not be without risks. When manufacturers discontinue support for older devices and operating systems, they are removed from our compatibility guide.

• How often is the compatibility guide updated?

  We are committed to ensuring our users have the latest, most stable experience. Popular devices and operating systems (OS) are regularly tested to evaluate NFC scan performance, Bluetooth connectivity and app compatibility with sensors. We aim to test and approve new OS versions as quickly as possible, and we strongly encourage users to check the compatibility list before initiating any major system updates. The testing process may take a bit of time in some cases as newer software versions and operating systems inundate the market with increasing frequency. When manufacturers discontinue support for older devices and operating systems, they are removed from our compatibility guide.