Moving from the FreeStyle Libre system
to the new FreeStyle Libre 2 system

It's easy to move from the FreeStyle Libre system to the FreeStyle Libre 2 system. The information below will guide existing users through the move and make sure you are ready to scan your FreeStyle Libre 2 sensors as soon as you receive them.

For product information and on-going education on the FreeStyle Libre 2 system and the benefits visit the 'Discover the FreeStyle Libre 2 system' page

Use the FreeStyle Librelink app^ to get the most out of the FreeStyle Libre 2 system

Unlock the benefits of the FreeStyle Libre 2 system in a few simple steps

  • Download the free FreeStyle LibreLink^ app.
  • Get glucose readings and alarms on your phone
  • Easy to read glucose reports and insights
  • Share your your glucose data with your healthcare team
  • Connect to caregivers and loved ones
  • Smartphone Compatibility Guide

Request A FreeStyle Libre 2 Reader Upgrade:

For users who are unable to use the FreeStyle LibreLink app, you may be eligible* for a complimentary FreeStyle Libre 2 reader.

Firstly, we will need you to answer a few questions and have your FreeStyle Libre reader handy. You will be prompted to enter your existing FreeStyle Libre reader serial number and create a web shop account if you do not already have one.
Please note that delivery can take up to 14 working days.

Are you currently using the FreeStyle Libre system?

^The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. For more information about device compatibility for the FreeStyle LibreLink app, click here. Use of FreeStyle LibreLink requires registration with LibreView. *‡ Eligible existing FreeStyle Libre reader users only. Subject to stock availability. Please refer to the Terms & Conditions of sale at

Sorry, it appears you are not eligible for the FreeStyle Libre 2 reader upgrade. Replacement readers are only available for existing FreeStyle Libre reader users. For help and support please contact Customer Care on 1800 801 478. Alternatively, you may purchase a Freestyle Libre 2 reader from our website.

If you are receiving Freestyle Libre or Freestyle Libre 2 sensors under the NDSS Subsidy, you must claim your Freestyle Libre 2 reader upgrade through that program. Click the below link to be taken to the page to complete this.