Attention: Please immediately report any medical event associated with your sensor issue by calling our Customer Care Team directly at 1800-801-478, 8am - 7pm AEST/AEDT Mon - Fri (closed on National public holidays). If you are experiencing a medical emergency, please call 000.

Some examples of a medical event are:

• Required medical attention from yourself or someone else (such as a healthcare professional or caregiver) due to the sensor issue.
• Experienced a loss of consciousness (fainted, couldn't respond to sound or touch) due to the sensor issue
• Had a seizure (loss of muscle control or violent muscle contractions) due to the sensor issue

I did not experience loss of consciousness or seizure and did not require medical or self-administered intervention (self-administered intervention can include consuming food, self-injection of insulin, self-application of ointment, etc.) related to this product issue.

I am over the age of 18 and don't require a parent's or guardian's consent to complete this form.

I understand and agree that Abbott will process my sensitive data (i.e., medical history, mental or physical health condition, or medical treatment or diagnosis by a health care professional) in order to report my sensor issues and send me a replacement sensor. 

For information on the processing of your personal data in connection with the handling of your request, please refer to our Privacy Policy  here.